The Telecom Regulatory Authority of India (TRAI) said it has hired an agency to fix bugs and issues faced by Android users when trying to use its Do Not Disturb app.
The Telecom Regulatory Authority of India, also known as TRAI, offers a Do Not Disturb (DND) app that lets users block spam calls and texts. However, the Android version of the app seems to be buggy for most users, as indicated by the majority of reviews on the Google Play Store.
At a recent event organised by Truecaller, TRAI secretary V Raghunandan said that the telecom regulator is working on fixing the technical glitches faced by consumers when trying to use the DND app.
According to PTI, the telecom regulator seems to have hired an agency to fix the existing issues and most bugs on Android devices have been “addressed to a large extent” and it is trying to make the app work with all Android devices by March next year.
In September last year, it was noted that Apple had removed TRAI’s DND app from its App, four years after it got into a battle with the telecom regulator since the app asked for permissions to call logs and messages. However, TRAI seems to be working with Apple to make the app compatible with iOS devices once again.
Raghunandan also said that the app has helped reduce the number of spam calls and SMS since its launch in 2016. According to Truecaller CEO Alan Mamedi, the app has somewhere around 270 million users in India, who report an average of 5 million spam calls every day.
Android users can currently download TRAI’s DND app from the Google Play Store. Once installed, the app requires users to log in by entering their phone number and the corresponding OTP, following which their number will automatically be added to the Do Not Disturb list.
While this may prevent most unwanted spam calls and texts, if users still get calls, they can use the app to report and file a complaint to their telecom operator.
Source:indianexpress.com